A: Whenever you purchase something by mail or phone, the worrying possibility is that you might not like it! We don’t expect this, but who knows? And so, as our way of looking out for you, and to make it safe for you to purchase an instrument without any fear of being stuck, we have a very clear guarantee, so you can get the instrument and check it out for yourself. It goes like this:
“Our Guarantee of Satisfaction – If you were ever less than completely delighted with a standard instrument purchased from our factory, just return it within one week in new condition for a full refund of your purchase price.”