Fine Print

Payment Terms:

50% is due upon ordering.  The other 50% plus shipping charges will be due before shipment.

Payment Methods:

Cash, cashiers check,  personal check, wire transfer, paypal and all major credit cards.  Paypal and credit card orders will be charged and additional 4% processing fee.

Delivery Times:

Instruments are hand made to order and can take up to 3-6 months for delivery.  Lead times vary.  Please  Contact Megatar for current back log.

Cancellation:

All cancelled orders will be charged a 25% cancellation fee.  25% is calculated from the total value of the cancelled order.

Returns:  

Due to the custom nature of the instrument, returns are not normally accepted.   Some instruments may be considered "standard" and may be returned, in new condition and in original packaging, within 7 days of receipt. Please inquire as to whether your instrument falls into this category.  Accessories may be returned, in new condition and in original packaging, within 7 days of receipt.  All returns may be charged up to a maximum 25% restocking. Insured return shipping is the responsibility of the buyer. 

Shipping:

Shipping is with the most economical method, usually FedEx, but sometimes UPS or USPS.  Insured shipping charges for the continental USA are typically in the $40 to $75 range.  International shipping is often $150 up to $300 or more.  All taxes, duties, and customs and other fees are the sole responsibility of the buyer.  Instruments are preferably shipped in a case of some sort.  Otherwise instruments are securely wrapped and double boxed.  Only one instrument has ever been somewhat damaged in transit (on it's way to Italy) out of the last couple hundred shipped.  Please immediately document and report the receipt of damaged goods.

Warranty:

Megatar warrants all instruments to be free from defects in materials or workmanship for the life of the instrument. Damage due to misuse, abuse, carelessness, accidents, normal wear and tear, extremes of temperature and humidity, lack of maintenance, etc., are not covered.  The Megatar is designed to be field serviceable by any qualified guitar technician.   In the event that your instrument requires factory service, modification or upgrades, please contact Megatar for instructions before shipping.  Properly packaged and insured shipping of the instrument to the Megatar shop is customers responsibility.  Free or discounted return shipping is available.